Services

Silfluo offers specialized technical support to enhance your manufacturing processes. Our experienced team is well-versed in the complexities of chemical production, providing expertise in product formulation, quality control, and process optimization. We are dedicated to ensuring that your operations run smoothly and efficiently. From troubleshooting issues to implementing safety protocols, we are committed to your success. With 24/7 assistance and a deep understanding of chemical processes, we help you meet industry standards and maintain a competitive edge in the market. 

Our after-sale service is the cornerstone of our commitment to customer satisfaction. We go above and beyond to ensure that your post-purchase experience is seamless and worry-free. Our dedicated team is ready to address any concerns, provide product support, and assist with warranty claims. We take pride in offering quick and effective solutions to keep your products functioning optimally. With a customer-centric approach,as a custom silicone manufacturer, we aim to build long-lasting relationships and exceed your expectations, making your satisfaction our top priority.

Advanced equipments, a well-educated technical team, cooperation with universities, and a development concept that keeps pace with the times, these enable us to provide our customers and consumers with best products in local market. 

Our innovative laboratory can provide customized products to meet the needs of individual customers based on our products range. Please contact our sales engineer for more details.

We also offer sourcing services based on our experience and background in these industries. This is only for our regular customers, not to the new ones.

Our return policy is designed to provide you with peace of mind and assurance in your purchases. In case of quality discrepancy, claim should be filed by Buyer within 15 days after the arrival of the goods at the destination. The seller is only responsible for the test items involved in the factory COA. While for quantity discrepancy, claim should be filed by the Buyer within 15 days after the arrival of the goods at the destination. For the loss or losses due to the natural causes within the responsibilities of the Shipowners or the Underwriters, the Seller shall not consider any claim for the compensation.

Our warranty policy stands as a testament to the quality and durability of our products. When you choose us, you're investing in reliability and peace of mind. In case of quality discrepancy or quantity, you can contact our sales engineer for compensation solution. If any issues arise during the specified warranty period, we will promptly address and resolve them. Our warranty policy is a testament to our confidence in delivering chemical solutions that meet the highest industry standards.